All our jelly use halal ingredients and make in a pork free environment.
我们的燕菜是在无猪肉的环境下制作的，用的材料都是清真的。

It depends on the jelly you've chosen!
Some jelly have too many intricate designs for us to fit a message.
However, customer can still contact us to discuss about it, we shall do our best to fulfil your needs and meet your expectations.
根据您所选择的燕菜款式来决定！
有些设计较复杂的燕菜，不适合裱字。
请 联络我们给予讨论您的需求，我们会尽量满足您的需求和期望。

Our jelly are using food colors that approved by FDA (Food & Drugs Administration) of U.S.A which is safe to consume.
我们使用美国认证的食用色素，绝对安全，请顾客们安心食用。

Yes, the jelly cakes are completely egg-free and animal-product free.
Our jelly are vegetarian's favourite!
是可以的， 我们不使用鸡蛋和动物制品来制作燕菜。
我们的燕菜很受素食者的欢迎哦！

Customer can view and choose the jelly in our Website or Facebook.
Then, contact us to discuss your requirements and place your order.
顾客们可通过我们的网站或是脸书来选择想要的燕菜。
然后再联系我们给予讨论您的需求和订购。

Generally, it is take more time for complicated jelly design.
It would be great if you could give us at least one week notice.
However, we accept orders up to 6 months in advance.
一般较复杂的燕菜设计需要更多的制作时间。
最好是提早一个星期或更早预订，以方便我们制作让你满意的燕菜。
除此以外，我们也接受半年以内的预订。

Yes, we deliver to "Klang Valley" and "Selangor" area and delivery fees vary depending upon distance from SHIN's Home.
Please kindly contact us for delivery quote!
是的，我们有提供送货服务，收费根据距离的远近而定。
欢迎联络,以询问更多送货服务的详情。

Yes, we require at least half of the total as the deposit.
是的, 我们会要求您先付一半的订金。

We shall provide knife and candles if you order birthday jelly cake.
如果您订购的是生日燕菜蛋糕，我们将会附送蛋糕刀和蜡烛。

Yes, we accepts customization jelly cake order.
Please contact us to discuss about a custom order!
是的，我们接受客制燕菜蛋糕订单。
请 联系我们给予讨论您的客制订单！

The earlier the better, we appreciate if you could give us at least 2 weeks notice for us to design and prepare ingredients for the custom jelly cake.
However, we accept custom orders up to 6 months in advance.
最好是提前两个星期或更早预订，以确保我们有充足的时间设计您理想的燕菜蛋糕和准备材料。
除此以外，我们也接受半年以内的预订。